AI Insight Reports
AI Insight Reports analyze anonymous ChatBar AI interactions, revealing top user questions, trending topics, and identifying any underperforming pages. This real conversational data empowers organizations to refine content, enhance user experience, and drive smarter business decisions.
Why It Matters
1. Customer Understanding
The process demands that you must repeat customer requests exactly as they were stated.
2. Content Gaps Revealed
It identifies content gaps on your website by revealing information that visitors cannot find on your site.
3. Product & Service Feedback
Businesses evaluate customer feedback to detect current customer problems while finding potential market gaps for new product and service development.
4. Confidential by Design
User privacy is maintained by anonymizing conversations as well as providing a source of valuable insights.
Key Use Cases
Customer support managers discover the top ten questions that drive tickets.
The main goal of marketing teams is to find the right match between their promotional activities and the communication behaviors of their target audience.
Product owners need to determine which product features create the most difficulties for their users.
Executives track the progression of market dialogues across different markets and through different time periods.
How It Fits the Ecosystem
AI Insight Reports empowers ChatBar AI to transform from a standard customer support tool into a strategic decision-making system. The system integrates TASK with EverLinks and Interactive Video Avatars to create a complete process which links knowledge delivery to business intelligence.
AI Insight Reports are built into ChatBar AI to help you do more than answer questions. It helps you grow.